We are writing to assure you that we, and the staff of Thames Migration, are doing our best to support you during these strange and unprecedented times due to the COVID-19 outbreak.
The majority of our services are not affected, and it is our team’s intention to continue our high level of service to you.
We have been testing our systems in preparation for all staff to work remotely, which is occurring this week in our Australian and UK offices.
We are in regular contact with clients and other stakeholders as we implement new ways to deliver our services and we thank them for their understanding.
You may experience some delays in dealing with us, but we will do as much as we can to assist you.
Please do not hesitate to contact us on firstname.lastname@example.org if you have any concerns or questions.
Regular updates concerning both Australian and UK visa and immigration news will continue to be publish via our social media and website news.
We thank you for your support and we will be in touch as soon as we can provide more information.
From the entire Thames Migration team we wish you and your staff and families all the best during this difficult time.
David A G Knox & Hannibal Khoury